Why Terra Firma should be your partner:
TerraFirma is owned and operated by a Landscape Architect who knows that Apartments and HOA associations have very different needs than homeowners and commercial interests. We know what it is like to live in a condominium or community of homes. We have served on our boards and worked with Property Managers to better our associations. The number one issue is always land management, trying to work within the budget for continued maintenance and improvements.
Whether you are an owner or a renter the first impression of your home is the land and landscape it sits on. Our job is to make that first impression a positive and lasting one.
Customer Service:
Customer service that focuses on the unit owner and making the job of the property manager more affective are two reasons we started TerraFirma. Landscape management for HOA's and Apartments is a special field and we know the right plants, lighting, design and regular maintenance will increase the value of our owners homes and reduce vacancy rates and make it a more enjoyable place to live. With a full time landscape architect as one of our founding partners your HOA or Apartment complex is ensured not only maintenance but professionalism and over 15 years experience.
Property managers:
The Property Manager is our partner and we look to him or her with the utmost respect and admiration. Our goal is to be part of the equation that increases the properties value or decrease’s the vacancy rates. From the image of the front entry sign to quarterly budget of the property we are working side by side with you. We consider each of the property managers we work with part of the TerraFirma team.
Our Team:
Our staff is what makes us stand out. Every one of our teams are made up of landscape professionals. All of our team members speak English fluently so there is never a language barrier. Each of our teams receives bonuses based on the quarterly feedback of each property manager, so you have a direct impact on your teams bonus. This approach puts an extra incentive for our teams serving your property and gives you direct input and access to your team creating more of a team atmosphere and guarantees good communication.
We will check in with the property manager at the beginning of each site visit and check out giving each property manager a status report on there property so they know in advance if a certain shrub or tree is dying or the lawn needs special attention and what we are doing to fix the problem.
We offer a guaranteed savings of at least 10% for all our clients spending $2500 a month and to match or beat all competitors prices while still offering the best customer service in the industry.
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